Payment & Security
This page provides payment information for purchases from xalqyven™, operated by Guangzhou Guyi Technology Co., Ltd.
Payment Methods
You can pay using the methods displayed at checkout. Available options may vary depending on your location, checkout currency, and payment provider.
Prices & Currency
Review the currency, item prices, shipping charges, and any taxes displayed at checkout before submitting your order. Your bank or payment provider may apply currency conversion fees or other charges under its own terms.
Payment Verification
Your payment provider may request additional verification. Complete any verification only through the provider's authorized process.
Declined or Uncertain Payments
If a payment is declined, check your billing details and contact your payment provider if needed. If you are unsure whether a transaction was completed, check for an order confirmation or contact us before placing the same order again.
Protecting Your Information
Enter payment details only through the checkout process. Do not share full card numbers, passwords, or one-time verification codes with customer service by email or phone.
Refunds
Approved refunds are handled according to our Return & Refund Policy. The time required for a refund to appear in your account may depend on your bank or payment provider.
Guangzhou Guyi Technology Co., Ltd.
Contact: Su Hao
Email: service@xalqyven.com
Phone: 00852-8368175
Monday–Friday, 9:00 AM–6:00 PM (UTC+8)